Privacy notice
By accepting this Privacy Notice and sending a message through the contact form available on our website, the personal data requested:
• Full name
• E-mail
• Organization
will be processed by Telxius Telecom, S.A. and its affiliated companies for the purpose of managing your contact request and responding to the inquiries submitted, with the processing being legitimized based on the consent provided.
Such processing includes the collection, storage, consultation, use, and deletion of the communicated data -under no circumstances will automated decision-making or profiling take place-.
.
Your personal data will be retained for a period of 1 year and will be immediately destroyed thereafter.
We also inform you that your personal data will be accessible by our web management and cloud storage service providers, without any international data transfers taking place.
If your inquiry relates to our service catalog, your personal data will also be shared with our Marketing department to manage the pre-contractual relationship. In such case, the data will be retained for the duration of that relationship, the term of any resulting contract, and for 6 years thereafter, stored in the systems of our customer management software provider and, where applicable, third-party accounting systems.
You may exercise your right to request access to the personal data stored about you, its rectification or deletion, and, where applicable, restriction or objection to its processing. To exercise any of these rights, please send an email attaching a copy of an official identification document to the address dpo.telxius@telxius.com.
Furthermore, if you believe that a breach of personal data protection regulations has occurred during processing, you have the right to file a complaint with the Spanish Data Protection Agency via its site (https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/tramitesCiudadano.jsf), or with the equivalent authority in your jurisdiction.
You can access additional information about privacy practices within the Telefónica Group and Telxius’ local adaptations by consulting the following links:
• Telefónica Group Global Privacy Policy
• Telxius Data Protection Policy